Delivery

Delivery Policy

1. Introduction

This delivery policy outlines the procedures and guidelines followed by www.wild-craft.it regarding the shipment and delivery of orders placed on our online platform. We aim to provide a transparent and efficient delivery service to ensure customer satisfaction while adhering to relevant regulations and industry standards.

2. Order Processing

- Upon receiving an order, it will be processed promptly, and customers will receive an order confirmation email detailing their purchase and delivery information.

- Orders will be fulfilled based on product availability, shipping preferences, and delivery location.

3. Shipping Methods and Options

- www.wild-craft.it offers various shipping methods and options to accommodate different customer preferences and delivery requirements.

- Standard shipping, express shipping, and same-day delivery options may be available, depending on the destination and product availability.

- Customers can select their preferred shipping method during the checkout process, with shipping costs and estimated delivery times displayed for transparency.

4. Delivery Timeframes

- Estimated delivery times will be provided to customers based on the selected shipping method and delivery destination.

- While we strive to meet these delivery timeframes, actual delivery times may vary depending on factors such as product availability, shipping carrier delays, and unforeseen circumstances.

5. Shipping Restrictions

- Due to legal restrictions and regulations regarding the sale and shipment of alcoholic beverages, [Your Online Shop Name] may be unable to deliver certain products to specific locations.

- Customers are responsible for ensuring that they are legally permitted to receive alcoholic beverages in their delivery location and that they meet the legal drinking age requirements.

6. Tracking and Status Updates

- Customers will receive tracking information once their order has been shipped, allowing them to monitor the status and location of their delivery.

- Updates regarding any delays, changes, or issues affecting the delivery of an order will be communicated to customers promptly via email or other designated communication channels.

7. Delivery Charges

- Shipping costs will be calculated based on the selected shipping method, delivery destination, and the total weight or value of the order.

- Any additional fees or surcharges, such as taxes or customs duties, may apply depending on the delivery location and applicable regulations.

8. Delivery to P.O. Boxes and APO/FPO Addresses

- www.wild-craft.it may offer delivery to P.O. boxes, APO/FPO addresses, and other non-standard delivery locations, depending on the shipping carrier's capabilities and restrictions.

- Customers are responsible for providing accurate and complete delivery information, including any special instructions or access codes required for delivery to these locations.

9. Returns and Refunds

- Please refer to our Returns and Refunds Policy for information regarding the process and conditions for returning products and requesting refunds.

10. Customer Support

- Our customer support team is available to assist customers with any inquiries, issues, or concerns regarding their orders, deliveries, or shipping options.

- Customers can contact our customer support team via email, phone, or live chat during our business hours for prompt assistance.

By placing an order with www.wild-craft.it, customers agree to abide by the terms and conditions outlined in this delivery policy. We are committed to providing a reliable and convenient delivery service while prioritizing the safety and satisfaction of our customers.